We will not accept any products that have been purchased over 15 BUSINESS days from the date of arrival to the customer’s facility as stated in original invoice.
All wholesale returns require a Return Authorization (RA) Form. To obtain an RA FORM, please email inquiry to firstname.lastname@example.org
Once an RA FORM is issued, it will be referenced on all return packages that are sent back to GILLI.
All packages must be in new, re-sellable condition and must be in a complete pack as initially purchased and shipped to us at buyers expense.
Attn: Returns 2939 Bandini Blvd, Vernon CA 90058
. Upon return, our QC department will inspect the goods and issue a credit memo if the claim is approved.
DAMAGES ~ For any damages, customer MUST provide us an image of the actual damage along with description. Email: email@example.com